Customer Testimonials

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Google Sep 30, 2020

Absolute best dealership I've dealt with. They helped me get into my dream car.

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Google Sep 30, 2020

Rahan saved the day for me! I was out in Abbotsford from Burnaby for the day to get tattooed. About 250m from the tattoo shop, my check engine light and EPC light went off. I arrived at my destination and called Abbotsford VW Service department. I had the pleasure of speaking to Rahan who was able to help explain some possible issues my car was having and that I would need to bring it in for a diagnostic. I had it towed to VW where Rahan told me he could take it from there and would be in touch. He ...

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Google Sep 29, 2020

Nothing but great things to say about the Service dept here! Ken, the service manager exceeds what customer service is all about. Both times we brought our Jetta here, they wasted no time in getting the vehicle right away. Said it may take 2 days for the repair, but called after a day to let us know it is fixed!Once we got the Jetta back, my wife noticed a metal on metal noise coming from the driver tire. So I phone Ken and he was genuinely concerned. He told us to bring it by and he would check/fix it ...

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Google Sep 8, 2020

We received great customer service from Robert Klaus. Buying our car from the island, Robert was able to answer all our inquiries via emails/texts/photos. Everything was exactly as Robert had described and we weren't disappointed when we saw the car in person. One small issue was the window not being in it's track. The service department fit us in right away to fix it, as we were on a time limit to leave Abbotsford. All that needed to be done was done with efficiency. Exceptional service from all, including finance department & insurance company. Thank you to Melissa, the ...

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DealerRater Sep 4, 2020

Wonderful experience buying with this team! Rohan, Ian and Nick assisted in finding the right car for me. This was my first purchase of a car through a dealership and I’ll never go back. Genuine, friendly and customer first mentality type of service. We actually wanted to go for a beer with these guys after.. Would recommend anyone to buy at Abbotsford Volkswagen.

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Google Aug 25, 2020

We had an amazing experience buying our new vehicle through Robert Klaus at VW Abbotsford. I would recommend him to anyone I know. We communicated prior to visiting the showroom and explained what we were looking for and our budget and when we arrived he had the vehicles ready to test drive and was so knowledgeable about the pros and cons of the different vehicles. We loved the genuine, personalized experience that we got with Robert. The process was so easy and we were driving away with our brand new vehicle just 3 hours later - Thank you Robert and VW ...

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Google Aug 17, 2020
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DealerRater Aug 13, 2020

“I want to thank Rohan Chahal for getting me into a brand new 2019 VW Jetta R Line“ Dho’ Thank you Rohan Chahal for your excellent customer services. I’ll recommend this location to anyone looking for a new or used vehicle.

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DealerRater Aug 7, 2020

Everyone at Abbotsford VW was amazing. I felt welcomed and taken care of the whole time I was there. Great team to work with!! Great job guys!!

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Google Aug 4, 2020

Awesome experience!! They treated me like I just bought a new vehicle from them!! Very good customer service

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