Customer Testimonials

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DealerRater Jun 21, 2018
 

Stefani,Josh , and Rob were all great , i would 100% recommend them to anyone looking for a new or used vehicle . They stayed after hrs to get my deal completed and went above and beyond, Rob has a great team at abbotsford volkswagon i will definitely be back for my next vehicle with them in the future,

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Google Jun 17, 2018
 

My sister and I were warmly welcomed when we arrived at the lot by Craig today. I told him that we were there to see Jesse so he called him to let him know that I was waiting to see him. I told Jesse my needs and he met them to the fullest and in my budget being a single mom! All the staff there are great! What I didn't think was possible they made possible. I now have a safe and reliable car for my kids and myself! I will recommend Abbotsford Volkswagen to all my friends and family. Thank you to Jesse, Crraig and Matt today for making my dream come true today.

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DealerRater Jun 17, 2018
 

Soooo I don’t usually write reviews because .. well... nowadays people don’t stand out like they do at this dealership! I have to tell you first that I don’t usually like sales guys! Then I met Justin! Above and beyond great guy! He then introduced us to literally everyone that works there! What a great bunch of people! We spent the day at the dealership buying a truck and not only did they have a full spread of food... they actually care about what your needs are and who comes through the door! We had such a good day there we almost didn’t want to leave ! The vehicle is actually secondary to the experience ! Like I said I don’t like “sales guys” but Justin and “yellow shirt guy” went above and beyond to change the way I think.... it worked ! I will be not only be recommending them to friends and family... I’ll be buying my future vehicles from them ! Fabulous job guys for changing this hard xxx attitude ! Haha ! See ya soon ! Cheers!!! Audra

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DealerRater Jun 16, 2018
 

Brought my car in for trade and within 10 mins I was test driving the car I would buy. left couple hours later that day in my new jetta

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DealerRater Jun 16, 2018
 

I walked into this dealership skepticle and on edge! I mean it’s car salesman so that seems appropriate. We had been searching for a nice used Honda Odessey for way toooo loooong for my taste. My mom was in touch with This Justin character who seemed eager to sell us this fully loaded odessey 2015. Justin walked up and I thought. ‘Oh, this guy seems actually human’ that softened me a bit. And from there it was the dance of buying a car. Justin was professional but friendly, personable and laughed at my sarcastic jokes which made the experience off the hop much better. We left that night after speaking with Jason and Justin for long enough to clarify everything. And the next day although we were formidable apponents in deal making they always answered our questions, remained in good humour and treated us like we were friends (and not in the contrived fake way) We left as happy Honda Odyssey owners. We had many great conversations, laughs and help along the way with many of the dealers. I can honestly say, the deal was RIGHT and the dealers were REAL people.

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DealerRater Jun 14, 2018
 

Went to the Automall to look at vehicles. VW wasn't even on our radar but I left with a 2019 VW Jetta. Absolutely in LOVE with my new car. It was a great experience from the moment my husband and I pulled in to the moment we picked up our new car the next day, Our Salesman was Ilya Taranenka. He is a very young man which worried us at first but he was exactly what we needed to understand all the bells and whistles this car has. Jason was the sales manager assisting him and they make a great team! Stephani was very good at her job as well. She had us in and out of the finance department in no time! They were all fantastic to work with! I would recommend this dealership to anyone!

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DealerRater Jun 13, 2018
 

Beautiful building friendly staff,Tiguan line could use more color choices.Justin Frew although new to the team readily admitted to not knowing all the answers to our questions hoever he did go off and got the answers.

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Google Jun 10, 2018
 

What an easy process ! Ian is extremely knowledgeable with the ins and outs of the new Atlas. He told us details that we wouldn't have ever thought about. The whole entire staff is super friendly and welcoming from the minute one walks through the door. We are very happy with our new Atlas!

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DealerRater Jun 9, 2018
 

We were in the market looking for a good family vehicle that was versatile and were directed by friends to visit the folks at Abbotsford Volkswagen. When we were there, we dealt with Josh. He was quick to help us and it was obvious he went out of his way to accomadate. I would highly recommend this dealership and wouldn't hesitate to visit them again.

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Google May 26, 2018
 

My experience with Abbotsford Volkswagen was awesome . Great job done by service and the sales staff. The sales manager Kelly was able to get me into service on short notice as I was out of town, he was also able to get me a loaner car as it was a lengthy service. My expectations were met to the fullest. I was also able to troubleshoot with a product expert Jesse Galdámez who looked at some technical issues I had with my stereo. He was able to address the issue and provide me with a fix. I can now fully enjoy my Jetta drive again. Jason who is also a sales manager was very attentive to my needs and checked in on me to see if everything was going well. The 1 hour drive is definitely worth it as I don't believe I could get better service anywhere else.

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